Warranty Policies

Retail Products

 

Warranty issues are handled directly by our suppliers.

For most products, you have 15 days from receiving the item(s) to return your order without explanation as long as the items are in perfect condition, in their original packaging, and any safety seals are not damaged. Return policies may vary per supplier. Most products qualify for Free Returns and/or Buyer Protection.

Our Suppliers Buyer Protection Plan

We promise your money back if the item you received is not as described, or if your item is not delivered within the Buyer Protection period. You can get a refund 15 days after the claim process finishes. This guarantee is in addition to and does not limit your statutory rights as a consumer, as granted by all mandatory laws and regulations applicable in your country of residence.

Home Project Designs Products

All Home Project Designs products work as they were designed our upgrades will be provided at no charge. Due to the nature of the products they are not returnable once downloaded.